The details, in plain language.
No fine-print games. Here's how shipping, returns, authenticity, and payment work — and answers to what we're asked most.
Frequently asked
Are the items you sell authentic?
Yes. Everything we sell is examined and authenticated in-house by experts with decades behind the counter. Graded coins come sealed in their certified PCGS or NGC holders, and we stand behind every piece we sell.
How do you ship, and is it insured?
Orders ship fully insured with signature required on delivery, typically within two business days. Prefer to pick up? Choose in-store pickup at checkout and we'll have it ready at the counter.
What is your return policy?
Retail jewelry and watches may be returned within 14 days in original condition for a refund or exchange. Coins, bullion, and currency are priced to live metal and collector markets, so those sales are final. If you have any question about a piece, ask us before you buy — we're glad to walk you through it.
What forms of payment do you accept?
In store we take cash, check, debit, and major credit cards. Online, we accept secure card payment. For larger purchases, just ask and we'll make it work.
Why do coin and bullion prices change?
Precious-metal items track live spot markets, so quoted prices move with gold and silver throughout the day. We'll always confirm the current price with you at the counter.
Do you buy, or only sell?
Both. We're active, everyday buyers of coins, bullion, gold, silver, estate jewelry, fine watches, and luxury bags. See What We Buy for the full list.
Do you offer appraisals?
Yes — written appraisals for insurance, estate settlement, and probate, on coins, jewelry, and watches. More on our Services page.
Do I need an appointment?
No — walk in anytime Monday through Friday, 9:00 to 5:00. For a large estate or collection, we ask that you come in before 2:00 PM (a quick call ahead helps, too) so we can give it our full attention.
Can I hold or reserve an item?
Many retail pieces can be reserved with a deposit. Ask us about a specific item and we'll let you know.
